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Yasmin Jun 28, 2014 11:42AM PDT

I've just bought the equil smartpen. I downloaded the equil note app onto my computer and have created and saved a document in that app. I've got it set up to synchronize with my icloud but when I log onto icloud I cannot find my document anywhere. Can you help?


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Equil Support Jun 30, 2014 06:14PM PDT Equil

Hello Yasmin,

Thank you for your email. I am sorry to hear that you are having difficulty locating your document.

You will want to confirm that you are set up to sync to iCloud by default and have synced the desired document from the Equil Note app.

For further assistance, please contact our Equil Support team directly at

Best regards,

Equil Support

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