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Android compatibility

Michelle Sep 05, 2014 06:26PM PDT

Hi,

I recently got an equil jot smartpen. Is it compatible with the google nexus 5 or 10? So far, the Bluetooth receiver will pair, but not connect.

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Equil Support Sep 05, 2014 07:14PM PDT Equil Support@MyEquil.com

Hi Michelle,

Thank you for your recent equil smartpen purchase.

We are compatible with any Android 4.0 and above device.

Please look under the magnetic flap that holds the receiver onto the paper. You will see that there is a small slider switch which has two options: IOS and others. Please make sure that the switch is set to others.

If you switch the slider to others, please try pairing the device again. Then start the equil note app to confirm that the pen is working.

Please do contact our Support team at support@myequil.com if you still are having difficulty with the connection process.

Best Regards,

Steve
Equil Support

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