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Purchase of language

Diidier Dec 27, 2014 06:13PM PST

Hello I'm using my equil pen on both my iPad and iPhone. Must I pay twice for English language adds on ?

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Equil Support Dec 28, 2014 02:49PM PST Equil


Thank you for your question.

If you own Equil Smartpen 2, Equil Note’s handwriting recognition feature is free. The first time you connect Equil Smartpen 2 with your device, handwriting recognition is automatically unlocked for 30 days.  Note: If you don’t use Equil Smartpen for more than 30 days, handwriting recognition will be locked. As soon as you connect to your device again, handwriting recognition will be restored automatically.

If you’re using Equil Smartpen 2 with multiple devices, unlocking the handwriting recognition feature works the same way: It is unlocked the first time you connect Equil Smartpen 2 to each device.

If you own Equil Smartpen, when you first attempt to use the feature in Equil Note, you can access the handwriting recognition feature by making your payment in the app. The 30-day lock does not apply to the paid version of handwriting recognition.

If you’re using Equil Smartpen with multiple devices, you do need to make a payment in the app for each separate device.

Best Regards,

Equil Support

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